Overview
Building Xpert ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website buildingxpert.in and any related services, communications, or enquiries.
We do not sell, rent, or trade your personal information to any third party. Your data is used only to respond to your enquiries and deliver our services to you.
💡 Simple version: You contact us, we use your details to call you back and do the job. That's it. We don't share your info with anyone.
Information We Collect
We collect only the information necessary to respond to your enquiry and deliver our services. This includes:
- Name — to address you correctly
- Phone number — to call or WhatsApp you regarding your enquiry
- Email address — if provided, for written communication
- Location / Area — to confirm we service your area and plan site visits
- Service details — type of work required, to provide an accurate quote
- Message / Additional details — any extra information you choose to share
We do not collect financial data, ID proofs, or sensitive personal information through our website.
⚠️ We do not use tracking pixels, retargeting ads, or behaviour tracking tools on this website.
How We Use Your Information
Information you provide is used solely for the following purposes:
- To respond to your enquiry via phone, WhatsApp, or email
- To schedule a free site inspection at your location
- To prepare and send you a written quotation
- To communicate project updates, timelines, and completion details
- To follow up after project completion for warranty or feedback purposes
We do not use your information for unsolicited marketing, spam, or promotional campaigns without your consent.
Data Storage & Security
Your enquiry data submitted through our website contact form is transmitted securely to our business email and phone. We take the following measures to protect your data:
- HTTPS encryption on all website pages
- Form submissions processed through secure backend (Vercel)
- Data is stored only as long as necessary to complete your service request
- No data is stored in publicly accessible databases
While we implement reasonable security measures, no method of electronic transmission is 100% secure. We encourage you to contact us directly by phone for highly sensitive matters.
Cookies
Our website uses minimal cookies necessary for basic functionality. We do not use:
- Advertising or tracking cookies
- Third-party analytics cookies (Google Analytics, Facebook Pixel, etc.)
- Persistent cookies that track your behaviour across websites
Google Fonts (used for typography on this website) may set a cookie from Google's servers. This is a standard web font request and does not track personal behaviour.
💡 You can control cookies through your browser settings. Disabling cookies will not affect your ability to view or use this website.
Your Rights
You have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Correction: Request correction of inaccurate or incomplete data
- Right to Deletion: Request deletion of your personal data from our records
- Right to Withdraw Consent: Withdraw consent for us to contact you at any time
- Right to Complain: Lodge a complaint with the relevant data protection authority if you believe your rights have been violated
To exercise any of these rights, contact us directly via phone, WhatsApp, or email. We will respond within 7 working days.
Children's Privacy
Our services are intended for adults (18 years and above). We do not knowingly collect personal information from children under 18.
If you believe a child has submitted personal information through our website, please contact us immediately and we will delete the information from our records.
Third-Party Links
Our website may contain links to external platforms such as WhatsApp, Instagram, YouTube, and Google Maps. These are independent platforms with their own privacy policies.
We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before submitting any personal information.
DPDP Act 2023 Compliance
Building Xpert is committed to complying with India's Digital Personal Data Protection Act, 2023 (DPDP Act). In accordance with this Act:
- We collect personal data only with your consent (by submitting our contact form or contacting us)
- We use your data only for the stated purpose — responding to your service enquiry
- We do not process your data for any purpose beyond what is described in this policy
- You have the right to withdraw consent and request data deletion at any time
- We do not transfer your data outside India
💡 By submitting our enquiry form or contacting us, you consent to us processing your information as described in this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update this policy, we will revise the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact Us
For any privacy-related questions, data requests, or concerns, please contact us directly:
- Business Name: Building Xpert
- Owner / Data Controller: Mohanraj
- Phone: 97109 08050
- Email: buildingxpert46@gmail.com
- Location: Chennai, Tamil Nadu, India
- Website: buildingxpert.in
We will respond to all privacy-related requests within 7 working days.
Questions About Privacy?
Contact Mohanraj directly — we're transparent about how we handle your data.
Your trust matters more than anything to us.